Insurance-Common Questions – Click for an answer to the question

By our liability protection, your household goods are insured in the amount of 620.00 € per cubic meter against damage, theft and loss. However, content or the goods that are being packed by the customer are not covered. Total loss and stranding are excluded from this liability protection.
Vehicles are not covered by our liability protection. Please check with your car insurance whether your collision damage protection covers sea transport, otherwise we would recommend to take out a separate insurance.
We may offer you a fair value insurance. The fee amounts to 1.8 % of the insurance sum.
This fair value insurance covers any damage to and total loss of the moving goods as well as stranding.
Merchandise and/or new goods are not covered by our liability protection.
We may take out this insurance for you, should you wish so. The commercial invoice forms the basis for the insurance.