Removals Germany-Frequent Questions – For an answer please click on the question
- Certificado de Empadronamiento (the registration certificate on Tenerife – the registry date must not exceed one year)
- copy of identity card or passport
- signed cargo list with declared valuation
- deregistration in Germany
- consular certificate of the deregistration in Germany and registration on Tenerife with corresponding certificate
- copy of car documents - important: the vehicle must have been in your possession for more than 6 months
If the documents are not complete and/or not on hand at the arrival of the container in the Canarian port, an importation tax of 6.5 % of the fair value shall be imposed on the relocation goods. With regard to vehicles, the importation tax amounts from 9.5 % to 13.5 % of the fair value. The amount varies according to the engine size of the vehicle.
In order to avoid claim forfeiture, please note the following:
The sender is required to check the goods for apparent damage or loss at handover. These should be recorded in detail on the handover receipt or the damage report. Damage must be reported to the moving company on the day after delivery, at the latest. Damage that may not be seen on the outside or loss of goods must be specified to the moving company within 14 days after delivery.
A general damage claim does not suffice in any case. Claims regarding delays of delivery shall be forfeited, if the recipient does not report the delay to the moving company within 21 days after delivery.
If a report is being made after delivery – it must be made in writing (i.e. letter, fax or email) – in order to avoid claim forfeiture – and it must be made within the established periods. Furthermore, the sender of the claim report must be named and the declaration must include an effigy of the signature or must be made recognizable in a different manner.
A timely presentation is sufficient in order to meet the deadlines.
If the last day of the claim period falls on a Saturday, Sunday or public holiday, as regards the deadline, the next following working day shall be applicable.
In order to stow a car, we need a suitable ramp. Should there be no ramp, we must request a towing service.
Important for shipment: the tank must be almost empty
On request, we may recommend an external service agency for these formalities.